VerifiedEmily Maitlis said: Sadly they arrived too late. The gesture was wasted
This didn’t work sadly. I ordered them the day before and checked constantly on the arrival time throughout the day. They didn’t get to our hosts until 20:30 that evening. It was embarrassing. I’d really like a refund to be honest. The flowers were lovely but the whole gesture was wasted.
VerifiedDr Margaret Bray said: Flower service speaks care
Stunning bouquet delivered to my brother who had just been discharged from hospital. Fantastic service.
VerifiedCustomer said: Fabulous as always
Reliably beautiful flowers , stunning colours .
VerifiedPaula Gourlay said: Beautiful bouquet and great customer service
A member of staff emailed to check the delivery address as it was the same as the purchase address. I’d bought them for home. Very impressive level of detail.
The flowers arrived on time and I was regularly updated on time frame.
They were as pictured and were full and absolutely beautiful. Would not hesitate to order again.
VerifiedAlison Johnson said:
Flowers were ok. I was rather disappointed as they didn’t look like the ones on the website. I don’t think there were same amount of roses as in the picture. I expected more for the price!
VerifiedRavi Acharya said: Lovely lovely bouquet
Daughter loved it! Filled four vases! Promptly delivered and high quality
VerifiedBridget Simpson said: Beautiful
Excellent service thank you
VerifiedAbby Younis said: Feedback
I have already sent an email with feedback. I normally order my flowers from Steven Moyse and expect a certain standard. This time I decided to choose someone else. Your offerings looked beautiful but what arrived was far from this - especially considering the cost. I have provided a photo in my email of what was delivered.
Thank you
Abby
VerifiedIrene O’BRIEN said:
VerifiedGillian Scott Mackirdy said:
I was a bit disappointed with the colour and content. Although it was the more expensive one shown on the website. I thought just roses bright and ordinary. There were no sprigs of rosemary, no hydrangeas - just ordinary
VerifiedMichael Blandy said: Nice flowers pity about delivery
Very nice flowers but no attempt was made to deliver to No 89 - instead flowers were left with Porter whose day of rest is a Sunday!
VerifiedSuzanne Hicks said: The most beautiful flowers
I have used your service a few times and always get reports back that the flowers are beautiful and long lasting.
VerifiedStavroula-Dorothea Maraki said: Wonderful bouquet
Great flower arrangements. Great service
VerifiedHala Saleem said:
VerifiedSabine van Lommen said:
It was not as nice as the picture at all
VerifiedSarah Stark said: Excellent service
Great service. Beautiful flowers delivered. Thank you
VerifiedStuart Wheeler said:
Fast efficient service and the bouquet was beautiful, and a week later is still going strong.
VerifiedLaura French said: A Rosy Review
Fantastic hand tied bunch of roses and more delivered in perfect time. Excellent flowers, excellent service and very reasonable price. I am very happy with my decision to choose The Flower Yard and will choose you again. Laura
VerifiedSarah Sanders said: These were perfect for the occassion!
I ordered for someone based in North London (I'm based in the US) and had a great experience. She raved about the arrangement and said they were beautiful. Delivery was also timely. Would definitely order from here again for the next occasion.
VerifiedAnnalisa Hammond said: Disappointing
The flowers were very dark and sombre. I’d hoped for something prettier. More suitable for a funeral than a birthday.
I also asked that they were delivered before noon, which they weren’t.
VerifiedMargaret Bacon said:
Ordered from the USA. Absolutely no problems with the order and delivery. Flowers are beautiful and most definitely will order again.
VerifiedSue Pilgrim said: Beautiful flowers ,
delivered on time and well packaged thankyou
VerifiedD Jarrett said: A gift that I never see it myself
It mean to be a thank you gift, but I never saw the bouquet myself, such a pity, from the recipient’s snap shot I can tell that it was not bad but it does not look like the one on the website picture
VerifiedChris Whitehead said: Excellent service
Couldn't be happier with the whole experience and the flowers were described as 'gorgeous'. Job done.
VerifiedRana Kabbani said: Really lovely flowers, which were much better than anything else I have ordered online.
Generous, well-thought out & varied bouquets.
I am wondering over!
VerifiedLaura said: Beautiful bouquet, arrived same-day
My friend said it was the most beautiful bouquet she’d ever received, I’ll definitely use the service again, same-day delivery worked perfectly!
VerifiedJacqueline Nelson said: Hand tied bouquet request from Canada
It would be nice if it is possible to email an actual picture of the bouquet when emailing to advise the order is being delivered. I ordered the hand tied bouquet on line from Canada for my daughter who lives in Hammersmith and didn’t get a picture of what it looked like until she send one to me.
VerifiedKami Virdee said:
Excellent roses and beautifully hand tied flowers.
Thank by you
VerifiedKrishna Turner said: Disappointing for the money
Felt a little short changed seeing I had spent £150 + delivery. Also, flowers chosen were rather garish and not particularly well combined. You only get one 25th wedding anniversary.
VerifiedMaria Antoniadou said:
VerifiedMaggie Miller said:
VerifiedAlison Jeffrey said: Surpassed my expectations!
I ordered a bouquet for my daughter in London, and I must say it was the most beautiful bunch of flowers so perfectly assembled and presented that I could have ever hoped for. I will definitely be ordering from you again.
Verifiedlaura Hepburn said:
VerifiedJenelle Sobey said:
VerifiedLinda Massey said:
These were for our friend Linda. She says they are beautiful and the colours were lovely
VerifiedJune said: ‘Being there’
Thank you so much. Delighted to know the flowers arrived in perfect time. My relatives were so happy.
It felt good to find a local florist like you. As I live overseas your flowers gave me the sense of being there in person. Like Angel messengers to the ones I love.
Many thanks
VerifiedDale Van der Watt said:
VerifiedGeraldine Player said: Lovely
I sent these to a friend and they were delighted with them, particularly liked the colour shades
VerifiedMrs L Ayres said:
Fab service.
Fab flowers.
VerifiedVida O'Sullivan said:
VerifiedJames Taylor said:
Absolutely brilliant service, the flowers were beautiful and delivered in perfect condition and arrived on time. I recommend The Flower Yard highly. Thank you!!
VerifiedSylvia Jane Courtenay-Barratt said: Excellent service
Beautiful bouquet ordered for my daughter and son-in-law to celebrate the Christening of their baby boy. They even included some blue flowers for me. Thank you.
VerifiedPam Batley said: As beautiful a bunch as one could wish for!
This bouquet was for my daughter and I did want it to give her joy. She said to me that they were “magnificent “. She sent a photo with her thank you message and indeed they were really beautiful. It’s great to know that there’s a company - The flower yard - who you can trust to deliver exquisite fresh flowers that you would choose yourself. No cutting corners or flagging blooms. I recommend The Flower Yard unreservedly. Pamela Batley. Cheshire
VerifiedMarie Reilly said: Excellent service
Very helpful from initial inquiry.
VerifiedDiane May said: Fab Flowers
Ordered on Saturday delivered on Sunday was kept informed from start of order to delivery flower were just as shown on internet
Great Customer Service
VerifiedShirin said: Didn’t arrive on time.
Disappointing! I paid for the flowers to be delivered before 12 noon. They arrived in the evening.
VerifiedJulie Brazier said: Fantastic
These where a special gift for a special person who had lost her mum, so I wanted them delivered the same day ! a Sunday. Thank you
VerifiedAlexandra Taylor said: Beautiful flowers
Beautiful flowers expertly arranged. These were a gift for a friend and she absolutely loved them - “sophisticated in a relaxed manner.”
VerifiedLuisa Pre said: Great flowers great service
The beautiful bunch of flowers arrived on time and my dear friend was extremely happy to receive them. Thank you
VerifiedWizz Appleton said:
Hi, I was really hoping as I bought a vase to go with the flowers that they would be arranged.
VerifiedJane Williams said:
Beautiful - greatly appreciated! Perfect!
VerifiedZoe Bulman said:
Beautiful flowers always! Very happy!
VerifiedFouad Youssef said: Awful customer service
Paid extra for guaranteed delivery before 12 midday. Had not arrived by 12 midday and had to call to chase. Bouquet that arrived was not what I paid for….completely different and much smaller arrangement compared with what I had ordered
VerifiedMichael C said: Flowers for a lost loved one
The arrangement was beautiful (matched the poctures) and hit the mark....you definitely get what you paid for!
VerifiedPhilippa Morgan said:
Bought for my daughters , they arrived on time and we’re just beautiful , my girls loved them .
Thank you 🤗
VerifiedMems said: lovely flowers delivered well
The Flower Yard delivered a lovely bunch to my relative. They looked like the photo (you never know!) and she was delighted.
VerifiedKrisztina Bukur-Doczy said:
VerifiedMiss jacqui hall said:
Beautiful flowers delighted with them
VerifiedEmma Lane-Spollen said:
VerifiedS Vaigncourt-Strallen said:
VerifiedRAJA SIDAWI said:
VerifiedAlex Rennie said: Online order
Multiple spelling & wording mistakes on a pre made note I submitted online; which impacts the gesture you’re trying to do & also shouldn’t be to hard to re-write a message you have in front of you. Such a shame
VerifiedJude & Jonathan Lewis said:
VerifiedTracey Whelan said:
Beautiful flowers delivered and very reliable, efficient and friendly service. Thank you!
VerifiedMolly said: Beautiful Same-Day Bouquet
I ordered a giant bouquet Thursday night PST (3am-ish London time) and the bouquet arrived that afternoon. It was full, stunning, and smelled amazing. Thank you!!!
VerifiedDane Millard said: Gorgeous
Fabulous flowers as ever, delivered promptly.
VerifiedAngela Conway said:
VerifiedBella McCann said:
VerifiedSybella said: Mix up - disappointed the extra was kept rather than refunded/ extra flowers and chocolates added
I made my order from Switzerland. There was a mistake that the total included 20 pounds for delivery to Switzerland. I wrote and requested the flowers be delivered to my daughter’s address and the additional funds be used for extra flowers and chocolates. Instead she received the small bouquet.
VerifiedL Kronfli said: Beautiful on Sceeen
This has been my second order with TFY, I went for the lemon elegance, the golden tulips were beautiful, on screen they appeared to have more white lilac and paper white narcissus/bouvardia which I clearly see I did not get the same as the shown arrangement, which was disappointing. It looked like I had more tulips and eucalyptus with one white lilac and 4 paper white narcissus/bouvardia.
VerifiedLoryn Feeney said:
So pleased to be able to order from overseas and that a beautiful arrangement was delivered in time.
VerifiedEmma Thornton jones said: Hand tied birthday bouquet
Delivered on time , however disappointed as flowers in bouquet were not as the original picture that I purchased from on the website.
VerifiedPeter said: Nice floral arrangement
Nice floral arrangement, much appreciated by the recipient. A little disappointing that same day (or even next day) delivery wasn't available.
Verifiedterry smith said:
Not as nice as the picture on their website,could have better,
But it arrived on time and i could track its journey
VerifiedIman said:
Beautiful flowers and excellent service
VerifiedArwen Fitch said: Beautiful flowers, the recipient loved them.
The flowers may not be exactly as the image, but that is the nature of floristry, in order to get the best flowers in peak condition to the customer, Flower Yard chooses what is best in season. The selection was beautiful and the order executed really well, they seamlessly accommodated a very last minute change and delay in delivery too. Finally, the recipient loved them! I will certainly be using The Flower Yard again.
VerifiedRacheel Scott said: Beautiful Flowers Delivered Perfectly on Time
The Flower Yard were really helpful making sure that the flowers were delivered spot on time to a restaurant in central London so that they were a surprise gift for colleagues. Thankyou
VerifiedJanet Quinlan said:
Great service , delivered on time and with a smile
VerifiedPenelope said: Excellent Service Provided To An Overseas Customer
I ordered flowers from Canada, for delivery in London. I received confirmation of the flowers being delivered, which was comforting. My sister sent me a photo of the arrangement and they were gorgeous.
VerifiedDr. Lena Valavani said: Outstanding Service
On delivery date, my son’s birthday, the shop alerted me that the first attempt for delivery failed. When I called, short moments before closing time as I am in Boston, I gave my son’s number to contact him for next day delivery. The salesperson told me she would tell the driver and, miraculously, delivery happened within an hour, on my son’s birthday!!! She demonstrated sensitivity and professionalism in fulfilling my request!
VerifiedMiriam Nevill said:
Prompt delivery and beautiful bouquet! Great florist.
VerifiedHaya Intabli said:
Bad service, take no accountability for their inability to deliver the service they claim (and charge for).
VerifiedRimmon said:
The bouquet you sent was gorgeous. I'm sending from the US to my niece in London and I'm thrilled I found you. She sent me photos the day she received and days later and it was thriving. And the price was certainly reasonable. I'm also glad you identified what size bouquet was pictured so I wasn't misled. This worked great and next time I don't have to send a vase.
All the best,
Very satisfied.
VerifiedDeborah Mak said: Beautiful flowers and way to say thank you
Ordered my flowers on Saturday evening online and flowers were delivered the next day. Beautiful and fresh, amazing colours
VerifiedALEX Taylor said:
Verifiedcarly shackleton said: